FAQ
- What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- Refund and Exchanges
shoplegendary.com wants to ensure your continued satisfaction. For shoplegendary.com online purchases, we are able to accept merchandise for a refund or exchange when accompanied by the original sales invoice (PayPal Transaction Confirmation).
If you are unsatisfied with your purchase you have 30 days to return your purchase - you will be responsible for return shipping charges. In this case, please send the item(s) back to the following address:
ATTN: ONLINE RETURN
LEGENDARY HOLDINGS, INC.
8653 AVENIDA COSTA NORTE
SAN DIEGO, CA 92154
*** Please include a print out of your PayPal confirmation and ensure your transaction number is included on the printout. Also please include the reason for return. We will credit your account within 14 days of receiving your return if you choose not to replace it with another item from our store.Customers should email customersvc@legendaryholdings.com, in the event that the mistake was due to customer oversight, the merchandise must be returned to Legendary AT YOUR EXPENSE within 10 business days from the date of delivery.
- Refunds : All refunds are refunded in the full amount. Refunds may only be issued in the same form as payment.
Clients are advised to clarify unclear issues before placing any orders. Please ask any questions you may have before ordering to prevent any potential problems. Every effort will be made to ensure a prompt refund and an email notification will be sent once the return has been processed.
- Changes/Cancellations
If you wish to cancel or modify your order, please send an email as soon as possible to customersvc@legendaryholdings.com. We will make every effort to accommodate your request; however, once a product has left our premises for processing and shipping, the purchase cannot be cancelled or modified. In this case, please refer to our return policy.
- Contact Us
For additional assistance concerning our online store or your online purchase, please feel free to contact us via email at customersvc@legendaryholdings.com.